Privacy Policy
This Privacy Policy explains how Radioparts.com collects, uses, shares, and protects information when you visit our website, create an account, place an order, request a quote, contact us, or use our services.
By using Radioparts.com, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Company or organization name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order information
- Quote requests
- Purchase order information
- Messages, forms, support requests, or other communications you send to us
We may also collect information automatically when you use our website, such as browser type, device information, IP address, pages viewed, referring pages, search activity, cart activity, checkout activity, and other website usage information.
How We Use Information
Radioparts.com may use information to:
- Process orders and payments
- Provide quotes and respond to product inquiries
- Ship products and provide order updates
- Manage customer accounts
- Verify billing, shipping, and payment information
- Detect and prevent fraud, abuse, or unauthorized activity
- Calculate shipping rates, taxes, and order totals
- Communicate with customers about orders, quotes, returns, cancellations, or support requests
- Improve our website, catalog, products, and services
- Measure website performance and marketing effectiveness
- Comply with legal, tax, accounting, security, and business record requirements
Payment Information
Payments made through Radioparts.com may be processed by third party payment providers. Radioparts.com does not intentionally store full credit card numbers on our website systems after payment processing.
Payment providers may collect and process payment information according to their own security standards and privacy policies.
Sharing Information With Service Providers
We may share information with trusted third party service providers that help us operate our business and website.
These may include:
- Ecommerce platform providers
- Payment processors
- Shipping carriers and shipping software providers
- Tax calculation services
- Fraud prevention and security services
- Analytics providers
- Advertising and marketing platforms
- Email and communication providers
- Customer support tools
- Distributors, suppliers, or manufacturers involved in fulfilling an order
These providers may only receive information needed to perform their services, such as processing payment, calculating tax, fulfilling orders, shipping products, preventing fraud, or supporting customer communication.
Distributor, Supplier, and Manufacturer Fulfillment
Some products sold by Radioparts.com may be fulfilled through distributor, supplier, or manufacturer channels. When necessary to process or fulfill an order, we may share relevant order, shipping, contact, product, or account information with those parties.
This may be required for direct shipments, dropship orders, warranty handling, product availability review, special order processing, or technical order support.
Email Communications
We may use your email address to send order confirmations, shipping updates, quote responses, account notices, support replies, return information, or other transaction related communications.
We may also send marketing emails if you have subscribed, purchased from us, or otherwise provided permission where required. You may unsubscribe from marketing emails by using the unsubscribe link included in those emails, when available.
Unsubscribing from marketing emails will not stop important transactional messages related to orders, quotes, accounts, payments, shipping, returns, or customer service.
Cookies and Tracking Technologies
Radioparts.com may use cookies and similar technologies to operate the website, support shopping cart and checkout functions, remember preferences, measure website performance, understand visitor behavior, prevent fraud, and support advertising or marketing measurement.
For more information, please review our Cookie Policy.
Analytics and Advertising
We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website and to improve site performance, product content, and customer experience.
We may also use advertising or conversion measurement tools to understand the effectiveness of marketing campaigns. These tools may use cookies or similar technologies and may be subject to the privacy policies of the third party providers.
Data Security
We use reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, ecommerce platform, payment system, or method of transmission over the internet can be guaranteed to be completely secure. Customers are responsible for protecting their account login information and using secure devices and networks when accessing their account.
Data Retention
We may retain information for as long as necessary to operate our business, provide customer support, maintain order history, comply with tax, accounting, legal, warranty, fraud prevention, security, and business record requirements, and resolve disputes.
Your Choices
You may contact us to request that we update or correct certain personal information associated with your account or order history.
You may also manage cookies through your browser settings. Blocking or deleting cookies may affect website functionality, including shopping cart, checkout, account login, and saved preferences.
Links to Other Websites
Radioparts.com may contain links to third party websites, manufacturer websites, product resources, documentation, or other external content.
We are not responsible for the privacy practices, security, content, or policies of third party websites. Please review the privacy policy of any external website you visit.
Children’s Privacy
Radioparts.com is intended for business, government, education, installer, technical, and general ecommerce customers. Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Legal Compliance and Protection
We may disclose information if required to do so by law, subpoena, court order, legal process, government request, fraud investigation, security review, payment dispute, chargeback review, or to protect the rights, property, safety, or operations of Radioparts.com, our customers, service providers, or others.
Business Transfers
If Radioparts.com is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable law.
Updates to This Privacy Policy
Radioparts.com may update this Privacy Policy from time to time. The updated version will be posted on this page. Changes apply when posted unless otherwise stated.
Contact Us
If you have questions about this Privacy Policy or want to request an update to your information, please contact us.